Housing Authority Board 9 20 22

Video Description: Housing Authority Board – September 20

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Unknown Speaker 0:00
It’s so we got we reviewed that Chaffetz said, you can separate the two separate. Okay, so. So that was really good just knowing that we don’t have to renovate that building, how much we’ve heard associated with that building. Do you know the number that we have for parking spots over there now, but I’ve already talked to cat as people vacate, we slowly start moving those into our things so that they are vacant. If we do sell to that they do have that whole parcel. And if CPW, D does buy it, then we could still talk about them about, you know, an agreement, some sort

Unknown Speaker 0:43
to use, because they don’t use the Share. Yeah, they don’t use it. And then we monitor their parking for them through our agreements. So.

Unknown Speaker 0:55
So the next step is where we’re meeting later this week to start. Well, we’ve already started we’ve been looking at it with the attorney and with Sarah bot or our consultant, we’re talking about how to approach the investor to talk about exit options. So

Unknown Speaker 1:11
part of it, so I’m bringing it in to bring the computer going old school today,

Unknown Speaker 1:17
we’re talking about the first option is the greater of fair market value of the property or, or debt plus accrued interest or right of first refusal. So we’re checking out what the debt currently looks like.

Unknown Speaker 1:32
Looking at valuation, I mean, it’s starting to get pretty financial at this point. So we’re going to be deciding that next and approaching the investor.

Unknown Speaker 1:43
We understand this investor is not the most responsive or helpful. So we’re trying to get started early WMC.

Unknown Speaker 1:52
They’re just not necessarily trying to help out a housing authority.

Unknown Speaker 1:57
So that’s the next step. So probably by the end of the year, we should be out there getting architecture and general contractor lined up.

Unknown Speaker 2:08
To do that, all that design starting points.

Unknown Speaker 2:13
And that kicks off the rest of our resident process and everything they were asking.

Unknown Speaker 2:17
Yeah, it should be 2023 is when we’ll have our architect and our beginning of and start doing those resident surveys and engagement process.

Unknown Speaker 2:34
I would start

Unknown Speaker 2:37
wasn’t your fault, I would suggest communicating often with them. They really don’t know what’s happening. And it’s making them nervous, because they were asking me when are we going to get SSL starting over here? And I was like, I just know 2023, after Kaufman Street? Not necessarily, I don’t know, the most recent update

Unknown Speaker 2:58
from St. Well, we were going to, yeah, we ran into budget issues in Kaufmann, that we really funded it. So

Unknown Speaker 3:07
we’re probably starting spring now. 2323. So it could still be and they are doing they are incorporating design drainage improvements.

Unknown Speaker 3:19
So that’s great.

Unknown Speaker 3:22
So it sounds like maybe parking will. It’s a coffin Street and the reason vacation, all the work is not happening. Parking shouldn’t be disrupted too much. Not too much, which I would I would expect, I feel like we should prep people that they might be some overlap.

Unknown Speaker 3:41
Yeah, start doing that now. And you’re gonna have to remind them every

Unknown Speaker 3:47
but what we could do, since confidence ahead of us, we could try and phase out our parking lot work to be later. I mean, we have to wait for the right season anyway. So if we start construction in January 24, we wouldn’t be doing parking until at least May of 24. And we’re gonna have to move people out for this phases like we did at the other ones, most likely. It kind of every one is different, but we thought that that worked pretty well. So we’re gonna lose parking anyway, because you’re going to have storage for construction.

Unknown Speaker 4:24
At least a third of your parking. Just currently, yeah, maybe you guys can strike up a deal with Divi GTA spells because it’s not full.

Unknown Speaker 4:36
Or maybe an approach Boulder County. Yeah, no one’s parking there. That might change in the winter. And as people go back to work, but I’m telling you, especially if we’re doing parking lot work in the spring, summer, not winner. Yeah, we ended up putting money. We ended up putting our allocation.

Unknown Speaker 4:55
Allocation. No, did we put our own allocation

Unknown Speaker 5:00
Remember, not to village place? Oh, yes.

Unknown Speaker 5:06
So we may

Unknown Speaker 5:09
check and do based on that investment to get some spots? Yeah, I think that that would be. I can’t speak for obviously organizations, but I think it’s a worthwhile conversation. Yeah. Especially given all of the chatter about partnerships. Right. That’s what we’re here for. Yep. Work together.

Unknown Speaker 5:31
Part of the resident engagement to is asking who would be interested in parking in the garage long term, if we could work that out? Because that would ease the

Unknown Speaker 5:41
surplus on site. Okay. Anything else on those places?

Unknown Speaker 5:47
I’m just, this is not necessarily this kind of development. But because we’re talking to your syndication I want to give you an update on the flooring and ask the meadows.

Unknown Speaker 5:56
So you’ve probably seen we’ve the the flooring was failing, that was installed in 2008 2001.

Unknown Speaker 6:06
And Palace was working right with us to talk about it, figure it out as a warranty item, they went in and replaced some areas and then did like a test period to make sure it was holding up that was doing well. So they have a proposal for what could be done to fix the flooring everywhere.

Unknown Speaker 6:24
What it comes down to was it was a floating floor. So there’s multiple properties in the front range that are in the same boat, where they put like a sound map down and the floor floats on top.

Unknown Speaker 6:38
Turns out that was not designed for wheel loads of any sort, not even like an office chair.

Unknown Speaker 6:45
So it was failing anywhere that somebody was using a walker wheelchair, the office chair like sitting in a chair. Yeah. So which is just bonkers to me. But so Palace was working with their supplier.

Unknown Speaker 7:02
And the supplier said, the specs say that it’s not built probably loads.

Unknown Speaker 7:09
So the supplier is not claiming liability. So we’ve been chatting with palace and our insurance agency, and we’re going to file a claim to have insurance pay for a permanent fix claim on a claim on it’ll be a combo between the architect and the palace. Because they wrote the specs through this vexation they should have caught that it shouldn’t be our responsibility to pay for it. Correct your warranty period. The only thing they didn’t catch? Yeah. Never works really? Well. The architect approved a lot of things that shouldn’t have been in the Windows was one of them. Well, there we go, the windows are a little different. Because those actually do meet they do meet the vs standard don’t like them. But they do mean

Unknown Speaker 8:06
that they

Unknown Speaker 8:09
okay, they use F is one thing. But the DOJ site says no. So the DOJ ADEA site says no but that’s a different issue than we’re talking for now. Okay. And we will deal with the windows when we have money to deal with

Unknown Speaker 8:29
whether we are going to request it village place that those types of windows aren’t used which

Unknown Speaker 8:37
emotion and the thing is palace had the crank windows which would have been perfect. Instead of take up the screen and all that jazz. But I’m not surprised as the architect missed it. And I’m all for finally playing because the I know the architects kind of missed it before.

Unknown Speaker 8:56
So missing it on the floor is another you know,

Unknown Speaker 9:02
go for it. Yeah. And we’re going to it’s going to be a different floor product altogether this route so we’re not going to take the risk that reusing the material on site by removing the underlayment and then just putting it back we don’t want to take the rest of that doesn’t end up working well with a sand installation.

Unknown Speaker 9:22
Okay, so what’s to be feared so we’re gonna be on the claims process for a bit

Unknown Speaker 9:27
what is to be figured out next is a schedule and resident a plan to get that work done.

Unknown Speaker 9:37
So it’s gonna be it’s not you know?

Unknown Speaker 9:42
It’s not great news.

Unknown Speaker 9:45
So the people have to be moving will have to move out of their apartments. Well they do this room, we will because they’ll have to be moving furniture around to lay the flooring.

Unknown Speaker 9:55
i We don’t know yet how many days it will take. If they just have to be outdoor

Unknown Speaker 10:00
During the day, or if it’s, it’s a hotel situation that still needs to be determined, we have to, you know, once we get our insurance claim, then we have to get the

Unknown Speaker 10:11
scheduling, the scheduling and the installer on. So we may have two places that are going to be needing housing at the same time or less, possibly if there’s an overnight situation, depending on the disruption.

Unknown Speaker 10:26
So we’ll work through it. Yep.

Unknown Speaker 10:31
Go flooring after.

Unknown Speaker 10:38
So the over land, the land next to Hearthstone and launch that LHD see currently owns,

Unknown Speaker 10:45
we have that RFQ that went out a period close September 14, for a developer development partner. Spirits closed September 14, Last Wednesday, we’ve received eight proposals. So we’re looking at those now. And starting to evaluate there, there is a really wide range of what’s out there. So on Friday, what we’re going to talk about,

Unknown Speaker 11:12
okay, at some point,

Unknown Speaker 11:14
we’ll talk about the options. Kb is doing a summary right now. It’s kind of what they’re what they’re all proposing.

Unknown Speaker 11:21
It’s a mix, I will say that. So we said that we were interested in modular.

Unknown Speaker 11:27
We had done that tour within do dwell. And so we put that on there, as include a modular partner, one did, with the caveat that we would explore it further. All the other said modular is not cost effective, according to their opinion. So that’s something we’ll chat about.

Unknown Speaker 11:50
Um, so are we still, this is the one that somebody was going to check with Stuart’s on whether or not that was we are going to do that. So we haven’t started it. We were kind of focusing on getting these proposals in. But we that’s still on our list to do. Admittedly, I haven’t gotten there yet.

Unknown Speaker 12:08
And we’re coming out with LHD. See what the the transfer of the property asset.

Unknown Speaker 12:16
So we do meet with LHD. See tomorrow, and I’m gonna bring that up with them. So we’ll see if we come to a decision or maybe just explore the options still tomorrow.

Unknown Speaker 12:27
And then Chrisman if you’ve been by there, they’re excavating. So things are looking good. We have Katie from our group that she’s on her development side, she’s attending there, oases, keeping track of everything coming through. So

Unknown Speaker 12:42
about 66 and just east of the west of the gas station.

Unknown Speaker 12:49
Okay, I never got very much.

Unknown Speaker 12:53
So right now.

Unknown Speaker 13:01
I’m 66

Unknown Speaker 13:03
construction stuff. That’s, yeah, I’m not trying to hang out in the trailer.

Unknown Speaker 13:09
So I’m sure you guys have answered this question before. But when this gets put in, is there going to be any kind of a sound barrier to block that traffic noise on 66? We the buildings, and the layout was designed to avoid the traffic noise at the outdoor amenity areas, and then the building envelope is enough to attenuate the noise inside the building. So it won’t be like a sound wall. That’s really a sound wall that would have been needed, there would have been too massive. So instead, we redesigned to put the amenities for second. Okay. Yeah, so they had to do a sound study. And there were just a couple of spots that

Unknown Speaker 13:49
exceeded the HUD noise level and it was really for the outdoor amenities. So indoors, the structure itself, we’re bringing sound levels within the federal departments.

Unknown Speaker 14:07
So otherwise, her development just, we’re in the concept.

Unknown Speaker 14:13
I’ll jump on here. Still going once we’re done here.

Unknown Speaker 14:17
Tracy’s going to talk about

Unknown Speaker 14:27
otherwise concept development on affordable assisted living. We have a potential development partner with really good experience and backing by the National Development Council that we already have a contract with for for consulting. So they’re putting together a letter of intent of sorts to see if we’re going to partner with that partner with them.

Unknown Speaker 14:50
They’re interested in, in doing assisted living in Colorado, they’ve done a ton in Illinois.

Unknown Speaker 14:57
And they have

Unknown Speaker 14:59

Unknown Speaker 15:00
Are they working with a state that’s interested in doing it? Chaffer Doh, I can’t recall off the top of my head. You both possibly know, Chafee, he’s been torturing Trevor right.

Unknown Speaker 15:12
So it’s I mean, things are looking pretty promising at the moment. And there’s a bunch of funding that just got done through the Department of Housing, at the state level that they’re, they’re figuring out how to spend. Right. So we’ve been available, we’ve been on some of their

Unknown Speaker 15:27
it’s so difficult right now keeping track of all of the funding sources, especially coming straight out of Dola, doh DlG, the whole group.

Unknown Speaker 15:37
But we’ve been included on some of those preliminary

Unknown Speaker 15:41
going forward.

Unknown Speaker 15:43
Now, that one’s an interesting one, because most of the funding going into it’s primarily city funding. But we’re going to have to use lmha as a vehicle for city funding. So it’s more of a city project, of which we’re using Lhh as a vehicle because it detects components and lending. So what

Unknown Speaker 16:03
So what we’re talking about is having a pipeline a priority for LNJ. To send folks to that’s in exchange for investment. We want a pipeline for like a residence. And we’re talking about

Unknown Speaker 16:18
the the afford the assisted living providers, the medical providers aren’t necessarily on really interested in the like Property Management compliance side, right. So that might bring those two together. So that’s what we’re

Unknown Speaker 16:34
figuring it out. doesn’t love when you have an affordable system living great. Okay, so this is

Unknown Speaker 16:41
something that we’ll learn from Yeah, the numbers are a little different. So we’re talking is 100 to 200 units versus I think the green homes in Loveland are

Unknown Speaker 16:53
not that many units. Yeah. Yeah. So this developer, this is really a larger development is helps it make it more financially feasible. And so we would have a combo probably have private pay, and affordable and affordable. I mean, either, some are always eligible.

Unknown Speaker 17:16
Okay, let’s face it, we have the pipeline for lhg residents at the affordable piece first, and then we don’t have to touch the service provision here. There might be

Unknown Speaker 17:25
lhhs is like given the partnership, there might be cost savings built in even for private pay, because I know like for the normal person, like my grandmother’s facility $7,000 a month. Right? Who has that? And then she’s very fortunate that she can afford that. And it does drain everything.

Unknown Speaker 17:45
There is nothing what Yeah, yeah.

Unknown Speaker 17:48
Yeah. Because what we’ve run into is a lot of our residents that had to go had to go through qualifying for Medicaid in order to afford it. And even just helping with qualifying for Medicaid would be a huge, a huge benefit, because that’s a process.

Unknown Speaker 18:09
That’s definitely involved. Yeah, extremely. Yeah. So there could be people who get the affordable piece, but not the Medicaid, some people who get both affordable and Medicaid. And then some are just private pay, but debt might get a little bit of a discount on the costs just based on how it works. Yeah. Yeah, that could be really, but luckily, this group is pretty well versed in putting together all of those answers involved.

Unknown Speaker 18:37
Oh, and they’re looking, the first step is to they need to look for a spa.

Unknown Speaker 18:43
Or, or a repurpose, so Well, there’s a backyard and ask them.

Unknown Speaker 18:51
Is there you know, you’re probably heavily involved in this.

Unknown Speaker 18:55
But this

Unknown Speaker 18:58
space won’t work because the environmental issues, they’re so expensive. There’s no way you could put something like this in work. That’s going to be pretty much market based just because the crossover

Unknown Speaker 19:17
you have there’s a city parcel we’re exploring.

Unknown Speaker 19:21
And they are you know, they’ve got their real estate people looking at advice.

Unknown Speaker 19:27
And we still do we still have land that’s slated to be down by the person named station.

Unknown Speaker 19:34
The Royal mobile home park. So that is city owned right now. We are planning on using ARPA funds to purchase for the purpose of affordable housing at this point that’s looking more like a transit oriented development, just my family. Not necessarily but

Unknown Speaker 19:52
we’re kind of like, let these guys do

Unknown Speaker 19:54
what they do. Let us know what you find.

Unknown Speaker 19:59

Unknown Speaker 20:00
That’s all development.

Unknown Speaker 20:03
I just wanted to it’s not really I guess it was more organizational. But I did want to mention we have new hires. And if you have it in there, I can just skip it. But I just want to mention, we made a conditional offer yesterday to someone to be our new administrative assistant for Ellijay. Dedicated.

Unknown Speaker 20:20
So she’s, hopefully we’ll start around October 31. Once he gets all the screening complete, so that will be a huge help.

Unknown Speaker 20:29
We have a new unit, the we have a new assistant Community Manager, Joshua, that’s here and the Aspen’s.

Unknown Speaker 20:38
And then we had a great interview yesterday with the HCD specialists. We had one Marcus who we hired earlier this year, he vacated and but we’ve got something in the works there. So it’s it’s good. Maybe

Unknown Speaker 20:54
just That’s my last

Unknown Speaker 20:56
update, I saw that the city approved a bunch of increases for that patient, consequently,

Unknown Speaker 21:02
in the budget for next year.

Unknown Speaker 21:05
Yeah, so that’s not for the lhsaa. But we’ve got incorporated it, and it’s

Unknown Speaker 21:11
so it’s not necessarily cost. It’s not there necessarily inflation cost of living, we benchmark our positions against other jurisdictions. And so what we saw was a 6% move

Unknown Speaker 21:24
in positions this year, plus we pay one so we’re moving everyone that was at one on one. So that’s the move that we’re seeing, we’re moving up to a max of 12% if they’re on their individual markets, and then we’re engaging with Bursar, of which we got to figure out how to bring LNG into the Mercer stuff.

Unknown Speaker 21:50
But Mercer is one of the top three

Unknown Speaker 21:53
HR compensation firms in the nation. It’s like Towers Watson, Mercer Mercer. And yeah. And, and so they they were starting to work now. So we’ll be doing another comp analysis.

Unknown Speaker 22:09
And in in the city’s budget, we’ve boosted my contingency, like three 400,000. That way, if we need to make adjustments, based on Mercer, we can do it. But it’s pretty heavy movements right now.

Unknown Speaker 22:25
Jason? Yeah. So Lhh budget we’re working on now. So that will go, you guys will see an update on that for the next meeting. It’ll go to the allergy board November 1, so that the salaries are being looked at in this budget right now. So just out of curiosity, have you seen a significant number of staff go to other jurisdictions for salaries? Or

Unknown Speaker 22:51
are we?

Unknown Speaker 22:53
Yes, I think it depends. I mean, there’s a lot of things that are going on. So like Marcus, for example, went back to his previous jurisdiction for a management position. So we’re seeing a lot we’re seeing some people move because of salary. The big issue actually is getting people to apply.

Unknown Speaker 23:15

Unknown Speaker 23:16
and so compensation is a part of it. There’s so many different factors that are part of it right now. And it depends on the types of positions.

Unknown Speaker 23:28
Our biggest need probably is in our operational side. And our public safety side right now, but different pockets are showing different needs, but money’s part of it. So we’ll see.

Unknown Speaker 23:43
I will say fine for Lhh jobs. Resumes are not allege it city alone. Yeah, we retooled our website because it was a pain in the butt. And, and that was as much as they turned off. And so we completely if you haven’t applied recently, or seen it recently, it’s pretty simple now. So we’re streamlining the process to do that. Yeah, that’s one thing. One thing I hear from people all the time is they, they tailor their resume and cover letter for the job. And then when they go to apply, they have to rewrite the whole thing in an online application that they can copy and paste, right? It’s like,

Unknown Speaker 24:23
well, you still have to attach the resume.

Unknown Speaker 24:27
Don’t fill out the application and only attach the resume cover letter, they will look at you. So you do double the work. And then I know what Boulder County they do identify all the data. So you only get the application. You can’t tell who it is until they get through the first pass. And that’s a that’s a diversity and inclusion piece, which I think is great, but it makes the process much higher and higher. But yeah, if you make the application process hard, then people are like, forget it.

Unknown Speaker 24:57
And then you know we always has publicans these polls

Unknown Speaker 25:00
Starting salary ranges, ranges. You don’t do that. Right, you don’t tell me about the salary.

Unknown Speaker 25:07
Yeah, and you know, big things we did is we really made a shift to

Unknown Speaker 25:12
open until filled. So we’re not using posting dates anymore, because posting dates all

Unknown Speaker 25:20
the time, by the time it closes, be every your top candidates have all probably take a job. So we’re reviewing real time and bringing them in.

Unknown Speaker 25:29
That makes sense I saw

Unknown Speaker 25:38
we’re going back to number seven resident Quality of Life Review Summary of service.

Unknown Speaker 25:46
So, in reviewing those results, really just circling back to previous conversations we had, we wanted to really decide what to do with this information, given the board’s request to receive advice on resident quality of life from this route. And Gene back in July, you said that, using this information to address concerns with the residents on a quarterly basis, categorize them and I’m thinking report out to make it an actionable item either recommended to the board or now that you’ve read the summaries. What do you think on on what to do with this actionable?

Unknown Speaker 26:27

Unknown Speaker 26:31
Go property by property and to like immediate

Unknown Speaker 26:36
ease of doing? How will it affect like immediate effects? How easy it like low hanging fruit was those first, and then things that are going to take a little bit more planning, maybe have for consideration.

Unknown Speaker 26:52
But it every property was different? Well, pretty much and I agree with that. As long as we make sure that the people know that we’re taking a look, this is what we’re going to address it’s going to be addressed in the future. Because I think that was the thing was we were not communicating very well to people.

Unknown Speaker 27:12
And, and part of that, I think is because the pandemic, the changeover to the city, all of that kind of stuff kicked into it. And I don’t know that everybody really understood all of that. That came up a lot was Yeah, yeah, it seemed like a lot of the information in this is kind of outdated, because of some of the hurdles have been crossing, because communication has improved. The record on my managers and residences has really become phenomenal.

Unknown Speaker 27:46
I think one of the pieces

Unknown Speaker 27:49
that we we just need to, you know, in any organization is the follow up. And the follow through. And, yeah, it’s I agree, you know, the, you know, the lower hanging fruit first and, you know, before it goes bad.

Unknown Speaker 28:10
But I think follow through is going to be a critical one.

Unknown Speaker 28:16

Unknown Speaker 28:21
in terms of the communication piece was huge at the time of this, and

Unknown Speaker 28:28
that that’s ameliorated, but there’s still complaints about politics.

Unknown Speaker 28:34
You know, we’ve got situations that every property an understanding, and, and what isn’t happening is no explanation for why they’re hanging. And no, no wrecking. Yeah, we heard you. But this is what’s blocking us. Do

Unknown Speaker 28:51
you have an example? Yes. Simple enough.

Unknown Speaker 28:54
Like the likes or the back now got asked meadows, they’re out? Oh, because they are working on them. So I know. You’ve been working on for two weeks. Yeah. But the thing is, we’re not aware, you know, every day we mentioned that to maintenance, that year, they flipped on and lift off again. And one of them didn’t write up at all. And that keeps happening. And nobody’s out there doing anything. So one day, we saw somebody out there working on him, and we go, that was a fix, but it didn’t but we’re not getting any feedback on what what’s going on. And, you know, it’s like, okay, that so the burden is on us to keep complaining, keep complaining, and that gets old. Yeah, that’s like an open item. It’s just there’s things that have, unfortunately to get in priority. The last few weeks show us that. I can’t spare Dave and the thing is that that, that that it’s okay to tell residents now. This is on our list. It’s getting higher priority. We have some critical issues that we have to

Unknown Speaker 30:00
To deal with first, just a quick something that says that a piece isn’t it just it’s the acknowledging that acknowledging their concern, instead of

Unknown Speaker 30:14
ignoring it is how they’re feeling. And I think some of it gets relayed to like one or two residents that doesn’t get passed on to others. And, and that’s what I’m saying if we can find a formal way of just letting people know, whether it’s on a bulletin board or something, hey, we’re working on the LED lights in the back, you know, kind of something that just brings brings management to life and and acknowledges the concerns the residents

Unknown Speaker 30:47
understand what I’m saying? Yeah, it’s just you guys have newsletters

Unknown Speaker 30:53
their their LH a wide newsletter? It’s not necessarily property by property. Yeah, there is a board. Is the board still there? Yeah, those boards that I think all the communities out?

Unknown Speaker 31:04
Yeah, just like, you know, works coming up the schedule, open items. Yeah, even make it formal. Just let them know what’s going on. And I think part of it will be part of what I’m working on that I’ll go over is like some quarterly building walks, where it’s getting a list of everything I’m seeing from the curb appeal all the way through every storage unit. And there’s I’m setting deadlines for them to complete stuff. And if they don’t complete it by that date, they have to have come in to report back to me that so I know what’s going on. Because I know Dave’s like updated me with those lights. And there’s one issue led to another issue that led to another issue that led to another issue, and that he has to get pulled to go do an eviction or something else, you know, Yep, yeah. And those, it’s just a matter of

Unknown Speaker 31:48
keeping in touch with what’s like, like,

Unknown Speaker 31:52
I think maybe a weekly update of just items that are

Unknown Speaker 31:57
affordable, but just have one place to put something. Yeah, they can get

Unknown Speaker 32:03
done surveys, work transportation, receive open items for maintenance is this this?

Unknown Speaker 32:10
Simple is just your TV and put it by the office manager, just put where the managers have like a scrolling presentation. And then it just runs and people can see it.

Unknown Speaker 32:26
Our houses

Unknown Speaker 32:28
for sure how

Unknown Speaker 32:31
you can get amazing.

Unknown Speaker 32:38
Yeah, and you just literally it’s a PowerPoint that on a thumb drive into the TV. Just now we can

Unknown Speaker 32:45
just have we did all our fair housing. So then we didn’t have to have a posted we did all the Fair Housing marketing on there everything available units or the floor plan. So as somebody sitting in the lobby, they see everything and all the updates. Yeah. So Lisa says there’s some TVs here,

Unknown Speaker 33:01
we might see a framework

Unknown Speaker 33:05
or anything if you do it by the office, and what you do is

Unknown Speaker 33:09
you can just roll

Unknown Speaker 33:14
now you’re seeing us run a cable HDMI cable into the office on the splitter and then they can steal it from

Unknown Speaker 33:25
they take their laptops from community community. That’s fine. It just plugs into his pocket.

Unknown Speaker 33:36
I think that’s a great idea.

Unknown Speaker 33:38
Yeah, that’s right, maybe then start putting your fair housing stuff. And we’ll just start scrolling everything. That’s what we did. We did the floor plans for our housing, important updates of resident events that were coming up that everybody needed to know about. So it was just a loop.

Unknown Speaker 33:58
Everybody or tests out there?

Unknown Speaker 34:02
Actually, maybe some are easier to start with, because they already have TV figured out.

Unknown Speaker 34:09
So in terms of

Unknown Speaker 34:11
advice and feedback to the board, this is one of our maybe low hanging fruit items to get started on. Yeah.

Unknown Speaker 34:21
Because a lot of the rest of this is dollar signs,

Unknown Speaker 34:26
you know, things things that need to be

Unknown Speaker 34:29
purchased more

Unknown Speaker 34:34
activities in the games. Transportation via Right, right. We have.

Unknown Speaker 34:41
Yeah, and then one of the one of the

Unknown Speaker 34:44
really important pieces to the folks that I spoke about was the security cameras, which I think has already been done. Yeah, that’s already done. So maybe even we can report on that because I don’t know if anybody else has it, but I like to make a list of things that I’ve already done to cross it off and give myself

Unknown Speaker 35:00
I’m the true project manager, right?

Unknown Speaker 35:04
Every location now, and we have the CDBG grant. So it is and I think we just did an update on the CDBG grants in the last newsletter, but I can maybe have Scott because that’s an ongoing thing as we’re going through great.

Unknown Speaker 35:17
Davis Bacon and all right, just keeping them updated.

Unknown Speaker 35:20
It’s coming.

Unknown Speaker 35:25
J JV about doing a project no cameras.

Unknown Speaker 35:31

Unknown Speaker 35:34
Remind me that’s not that is that’s not the

Unknown Speaker 35:38
the school district slash police.

Unknown Speaker 35:43
That’s the antennas.

Unknown Speaker 35:45
A police issue cameras are putting in our parks. But that program is designed to where private entities can come in and buy cameras and use police access. Also, certain individuals will have access to it.

Unknown Speaker 36:02
And just like somebody like Sarah Borden, or whomever quickly

Unknown Speaker 36:08
$550, a camera two years operating, and then you have to jump into operations.

Unknown Speaker 36:16
I don’t know what the other systems cost. Well, we have we have CDBG grants already assigned to fully cover exterior and commentary cameras at all properties. Good. Have you been out or

Unknown Speaker 36:29
we have one bed, but for CDBG to be eligible for CDBG? It’s got it.

Unknown Speaker 36:37
That isn’t a procurement stuff, we’d have to sort out if we did it that way and stuff.

Unknown Speaker 36:42
Sure, we could pay?

Unknown Speaker 36:44
Yeah, it would screw up that stuff to make it too hard.

Unknown Speaker 36:51
Okay, so is he talking about that, I want to make sure that we have an action item to the board on the resident survey. So I’m happy to report this convey it. If somebody wants to go to the LIG board meeting and speak from the advisory board? I wouldn’t let you decide if you want to do that. I’m happy to just convey that, typically. But let us know what if you have a preference.

Unknown Speaker 37:20
The big thing on all of these is accountability in this and what I would say is Greg’s just continuing to eat everybody’s time up right now. And like specifically on maintenance, just moving through the evictions. And dealing with all of those issues.

Unknown Speaker 37:40
We had three or four issues pop up yesterday, that

Unknown Speaker 37:47
it’s just, that’s probably the biggest driver right now or time sink is accountability and what we’re seeing happening in different properties

Unknown Speaker 37:58
in managing like meth contamination, and so that’s

Unknown Speaker 38:02
just know, there are things that slip.

Unknown Speaker 38:07
We had a unit where we were informed over the weekend, residents were calling about things they were hearing in the unit

Unknown Speaker 38:16
called the police.

Unknown Speaker 38:19
Somebody that’s not on the lease is in the unit, the tenant themselves moved out with other individuals because they felt unsafe. And so we have to post 24 hour notices, issued three days. And so we’re gonna be dealing with that this this week.

Unknown Speaker 38:41
Excuse me.

Unknown Speaker 38:43
We had another eviction coming up this week, where last minute

Unknown Speaker 38:51
why last minute, the department or Adult Protective Services decided to call after they decided not to take it originally. So we had to deal with that issue. What was the third one?

Unknown Speaker 39:06
With a knife here. Yeah. So accountability is turning into a really big issue.

Unknown Speaker 39:14
A fight here that occurred. So not to diminish everything else, but just know that you’re constantly re shifting. And so we’ve gone a while without major issues. And it’s like something happened over the last week or

Unknown Speaker 39:31

Unknown Speaker 39:37
So that’s the hard piece. But you know, the point is on the accountability side, as we all know what we got into when we when we all kind of started dealing with this and you just can’t release pressure, because we will end up in the place that we were two years ago if we don’t stay on these issues. And so that’s

Unknown Speaker 40:00
I’m fairly significant issue to where I’m supposed to be on Thursday, but I’m not taking on Thursday. So I can spend time with Lisa on dealing with some of these issues.

Unknown Speaker 40:13
But yeah, it’s not going to be we’re going to have a police officers with the son of probably half that’s calling

Unknown Speaker 40:21
her scheduled to

Unknown Speaker 40:24
review the survey data and the action items that you guys want to make sure the board is aware of October 18. Oh, yes. Sorry, October 18. Would it be helpful if like, I tried to go through these and sort of like, I doubt pretty, that would be so wonderful. So like, for some of the things where people need purchases, try to group them so that you can make budget for it? Yes, I basically took what Karen and Michelle had started and just dropped in everything that was missing. So this is this is all you know, this is pretty comprehensive, a summary version, of course, what I was hoping to provide to you, but this is what it ended up being I volunteered to start playing okay. Because I know you guys have your hands. And then if you want to reach out to me, we should have that. And I can say what’s been completed where we’re at on some of this. And then when status. Yeah. Which would help people. Okay, so here, I have a question for you.

Unknown Speaker 41:22
Would it make a difference if we opened up a unit? And I don’t know, you know, maybe not specifically now for the ones that we have, but in the future, for a police presence at these facilities with them? If they see the car there or see that person there? Would that make a difference? Do you think at all.

Unknown Speaker 41:43
I mean, the challenge with that is how they were financed. And what you can use the units for because

Unknown Speaker 41:51
I think some places we have manager units that were in the financing agreement. So they have to be management, we can’t just move someone in

Unknown Speaker 42:02
the go, you know.

Unknown Speaker 42:04
So that’s part of the challenge we have and how our

Unknown Speaker 42:09
structures are built.

Unknown Speaker 42:12
That is something that other communities have done and they give. And I saw this in the last two communities I worked in apartments with give public safety reduced rates for rent. And but part of their obligation was they would walk around.

Unknown Speaker 42:28
And that does work. It’s not a cure all.

Unknown Speaker 42:32
In the last communities I went into there were certain communities where they could have given it to them free and they wouldn’t have moved in just because they knew the issues. And so yes, but I think the bigger issue for us is, we don’t necessarily have the ability based on the length of the financings, put together on these

Unknown Speaker 42:51
bases, something to think of in the future, maybe, yeah, maybe something we can do. And

Unknown Speaker 42:59
yeah, we can, we can look at that. Maybe we moving classifieds manager or security or something and have more flexibility in it. Because it’s also pretty regimented, too. And that what we’ve seen is, you don’t necessarily want a property manager that’s managing that facility to live in that unit.

Unknown Speaker 43:21
But we run into issues of let’s say, spring creeks manager will take the unit here, the manager here will take the unit and lodge

Unknown Speaker 43:33
you right, we run into issues where you can’t do that either. And so that then makes it incredibly hard on the managers that live in the units because then they never get away. And so it’s something we can use, but we’ve got to really figure this out. So that how we can thread the needle where it would work. If we could put spring creeks manager position they can any manager can live anywhere, as long as it’s a manager for for the housing authority, but not necessarily have the manager of that property live in that property because that is a problem. Yeah, they only try that work in our assistant managers took over at night and covered at the rest of the 24/7 that you’re right. I wouldn’t do it now. Because they don’t. There’s no backup form.

Unknown Speaker 44:29
And the issue is is I mean, it’s sort of this mutual respect where I think people you know, you’re on your own, you know, I think a lot of times the residents you know, you need to deal with my issues, whatever time they exist and there’s no respect in this to where

Unknown Speaker 44:49
in a lot of cases a lot of us are doing it’s not a big issue on call morning. They’re banging on their doors. And so that’s a we got to figure that out, but I know

Unknown Speaker 45:00
We’ve been thinking about it

Unknown Speaker 45:02
so that’s part of the issue. I mean, that’s what we’re restricted to do

Unknown Speaker 45:09

Unknown Speaker 45:10
yeah, that’s what I was gonna say. So

Unknown Speaker 45:14
this survey data last year

Unknown Speaker 45:18

Unknown Speaker 45:21

Unknown Speaker 45:26
alright guys, number eight allergy report update on operations Occupancy Report.

Unknown Speaker 45:33
I think it was Jean who have requested kind of, I’ve added another record. That kind of shows a lot. I was looking at it this morning, and I didn’t know take all the ones that may have been vacant for a little bit longer that were metal hamady, but who would know.

Unknown Speaker 45:51
And so as trees is working, we’re we just did a big update on you already. Tracy’s really working with the managers to make sure they’re putting their notes in it’s

Unknown Speaker 45:59
one, I’m using my finger.

Unknown Speaker 46:03
So I kind of just gives you an a brief update how long it’s been it’s been vacant and why this doesn’t. This is about two weeks older than the other report in here that I do for the BDC. But this was kind of a snapshot when I did the report of what was out there.

Unknown Speaker 46:19
So the sweets has quite a few vacancies. You can see some of them long term. But those are most of them are met or they have applicants on it. So yeah.

Unknown Speaker 46:29
So any, and I’ll just do this one, like basically quarterly, I think just so you guys can see quarterly, where the units are, how long they’ve been down, because some of them get turned real fast. Like somebody moves out, we have some moving into three weeks later. And it’s not mostly fairly reflected in the other reports. But these do show the long term against

Unknown Speaker 46:49
any questions on those why one sit down or?

Unknown Speaker 46:54
Well in unfamiliar with the ones and ask them and

Unknown Speaker 47:00
I’m assuming you have a lot of roadblocks to filling because we’ve had those five, open for so long. You bet you you’re running into roadblocks and

Unknown Speaker 47:12
you know,

Unknown Speaker 47:14
is that waitlist

Unknown Speaker 47:17
all I’m not sure if even an open waitlist means you can get on it for a Delta waitlist says we’re taking it off the way this you know Deville but what is Yeah, so right now we have village plays a form of our Minecraft we have a weightless open. So as people are applying work telling them we have a unit open, and they’re like, Oh, I’m not ready. I need three months, and they go actually on the waitlist. But if they’re like, Yeah, I need to move into three, four weeks, you know, we’ll start working your application right then in there. So

Unknown Speaker 47:46
okay, because we don’t want to hold a unit vacant for somebody who’s not moving for three months? Or three months. Yeah, already. Yeah. But I’m just, I’m just I’m assuming you, you’ve really had a lot of roadblocks are these women fill correct. And we found ask them out of senior apartments, like for example, their waitlist is basically stagnant. But we have to work through the rest of the waitlist before we open it and get new. But I’ve been talking with Tracy, who’s now with the client side. And working, we may sometimes open your disk all the time. So people who are actively looking aren’t just applying because Oh, it’s open, that you know, I can get on this at anytime, you know, when I’m really looking to move, I can add my name.

Unknown Speaker 48:33
So I think that will help us in the future to fill some of these. I know for asking that. Oh, she said she’s called 3040 people and got one applicant. I heard the same story in Fall River. Yeah. So there’s no open village places now. Openhand because they’ve been on it for so long that it’s you know, they have somewhere else or they’ve moved on.

Unknown Speaker 48:54
So part of that is

Unknown Speaker 48:58
there was an interesting

Unknown Speaker 49:00
article that I came across yesterday is

Unknown Speaker 49:05
and it was really just about Colorado in general in terms of migration patterns, and in migration and out migration. And what’s really starting to happen if people are leaving the state because of inflation and cost of living. And so especially those, what it really focused on is like the average income of everyone moving into the state is 100 100 meaning it was like $150,000 Those that were leaving is their income was zero to $75,000. And so that’s I think part of what we’re starting to see is you know it used to be I need to find an affordable place to live but I can manage the other expenses. Now it’s Oh crud. Now I need an affordable place to live and I can’t manage the other expenses and

Unknown Speaker 50:00
So there’s some interesting dynamics starting to happen in, in out migration that I think is also starting to show up in this. And the reason we’re probably calling late list and not getting folks is because they’re not in the area or the state.

Unknown Speaker 50:16
So what’s interesting is we have to, we have to be really careful here, because we’ve got a lot of development coming up. And we need to be, I mean, market studies, we rely on market studies, but

Unknown Speaker 50:27
to be considered for more funding from the state, etc, they look at this.

Unknown Speaker 50:32
We have to show diligence. And it’s something we watch

Unknown Speaker 50:37
everything, it may be something that we’re seeing,

Unknown Speaker 50:41
it may be something that we’re really just seeing in the older or older adult population, versus what we’re seeing in our family.

Unknown Speaker 50:52
Even though you’ve got somebody

Unknown Speaker 50:55
who is that, yeah,

Unknown Speaker 50:58
I do complaints for firehouse over on. When my team, no Walmart, we’re doing some inclusionary housing complaints for them. And I see them getting applicants for family families non stop, like I’ve been moved to the three people, you know, one household for one apartment, because they they find something sooner or faster or cheaper. And then I get another applicant two weeks later for that same apartment. So there’s people but not our we noticed them in Park, which is 25 years of senior housing. They were having they were having a hard time. I think, you know, Maria, our Product Manager and Manager spoke and they were like, how are you least up at 73 units already? And it might have been maybe it’s that age group. We don’t have that many seniors at that property.

Unknown Speaker 51:49
It’s really starting to show itself and we may have to I don’t know what your

Unknown Speaker 51:55
thoughts are. on that. Are we looking at what Chrisman to and, and hover? My

Unknown Speaker 52:04
family? Yeah. And I think that’s where the thrust has been going. And that in terms of senior we need, we’ll be looking at the assisted living the affordable assisted living.

Unknown Speaker 52:19
Do you have the full continuum?

Unknown Speaker 52:21

Unknown Speaker 52:23
That would free them. And

Unknown Speaker 52:26

Unknown Speaker 52:29
It is temporary.

Unknown Speaker 52:32
It highlights myself. Yeah, I can see available for the record I did you need just the math units, we have a few more added a few came off. We’ve had two omissions that we did not anticipate getting back to units that were math units. So we’re just working through that. And then most of the bad divots kind of that coincide with what’s going on. I know we’re running out of time. But I just want to say, when I found out how much you guys had to go through the cleanup that when you lit

Unknown Speaker 53:00
kudos to you, because I don’t know that five would be willing to do that. So

Unknown Speaker 53:09
not fun experiences with some of these units lately. So yeah, we had one but it took us an hour and a half just to get through the kitchen and into the living room. Another whole group of how many people that was 30 employees, every night and stuff, and that’s how we get to the other issue. Every maintenance person has to come in on the evictions, and that just slows everything down. Every manager is in there. I even we had Melinda, our service coordinator, she came over our new hire Josh, he was in there.

Unknown Speaker 53:42
And have we added the meth testing it to the grant agreements. I mean

Unknown Speaker 53:50
we’re waiting on the insurance to get all their site in. Because we have to talk to the insurance company about pulling the trigger on that because well, yeah, you’re gonna see this but then this, we need to do that in conjunct solar. So

Unknown Speaker 54:10
the insurance company agrees that this sounds like a reasonable thing to do. But will the underwriters underwrite us? That’s the question that’s out there. So

Unknown Speaker 54:21
there’s still work to do. When do they give you kind of timeframe on that when

Unknown Speaker 54:26
they have to circle back? I mean, they don’t.

Unknown Speaker 54:29
It’s that decision once you go to the underwriters. Have we already? Have we showed all our cards.

Unknown Speaker 54:38
So we still have to strategize a little bit.

Unknown Speaker 54:41
We are insured right now.

Unknown Speaker 54:46
We got our policy.

Unknown Speaker 54:49
Now it’s still in

Unknown Speaker 54:51
the next year. So we didn’t know that we are it’s all signed as of like a week ago. So we just need to move

Unknown Speaker 55:00
The district say, you know, we’ve got to break down the cost to go. If we catch it at this level, it’s a cleaning, it’s not a full remediation, and then we bring it into the agreements, which then makes it likely to the end. I mean, we’ve got to really make that argument tight. And then somehow, I think the thing we got to figure out is that in, you know, honestly, now, I would say that we needed to probably build in a minute, instead of an annual inspection, we need to do two inspections a year, and we need to test it every one of those inspections, because I think that will drop the cost two words, just a clean, and it might inspire some people to not eat or not to use for their guests, because we’ve had a couple words from the guests and, you know, be like, No, you know, they’re gonna test my unit, and I’m gonna lose my house and for good, yeah, yeah. Not everyone will, will care. But hopefully, there are those that will. And really, it’s for the benefit of the next neighbors, etc, that are going to be affected too, because one of our units, we did have recently did contaminate the neighbor’s unit. So in understand some of what we’re seeing two are probably here. It’s just, I think there’s a lack of control on who’s getting in on some of the other vouchers. And I think we’re seeing people just put people in the two units, and not really working with them on what it takes to be successful in the unit. And so, you know, here an uptick in the number of folks that are not on the llj side, you know what we did, but on the MHB, alcohol use finding, and it’s just people are housing folks without working with them. And so we’re going to engage in that conversation pretty quick. Because

Unknown Speaker 56:59
they’re not supporting him, and then they’re not successful. And then we’re evicting him. And the minute we pull eviction trigger, they will not be able to find a place to work, right.

Unknown Speaker 57:10
I’m not doing any entertainment.

Unknown Speaker 57:18
I started doing quarterly management. And it’s Watson, basically, we started talking about property, we walk all the way through, and we’ve done three in the last two weeks. So assuming maintenance, kind of a deadline to get some of these little projects that have been open for years done. Things that are high cost, one was for here, the suites example, the laundry rooms have either no trash can, or little tiny trash can that is, so it was order three trash cans for that, you know, not a huge cost, but it’s something that needs to be done, but not done. Now it’s done. Going through that even looking for little maintenance of caps on the elevator rails that we’re missing, stuff like that. So we’re doing very detailed, very mean, this isn’t loving it, but it’s giving them duct and lines to get some of this done as well. And then who along with management, just keep following up on them together that goes back to your low hanging fruit. We’re dealing with these things that people are constantly complaining about. Yeah. So like the three, three out of nine are done. I have one this afternoon. And I think one tomorrow afternoon, too.

Unknown Speaker 58:18
And I haven’t scheduled for the next year. So

Unknown Speaker 58:23
let’s see shuttle transportation. We recently did a survey of all the residents got quite a good good response back from those looks like the two main places for each community was Walmart and King Soopers is where they want to go.

Unknown Speaker 58:40
So we’re still working with via we were trying to help to piggyback off of the city. Talk to Phil Phil did some digging the city’s contract. I guess we can’t piggyback off because they don’t have any services like this with BIA. They have something else I

Unknown Speaker 58:54
will talk to Phil, Joni and Jeff are on that. So that’s where that left off. Yeah, this week. It’s too bad. We don’t have the history behind how can put together a contract. We’ve done it before. We had it for 20 years. So and they can put you know they can work with the equipment needed when and and scheduling and all that. They’ll put it all together and

Unknown Speaker 59:19
and we’ve got the we’ve got the money to do it. So just that one to them lease on and have them put it together. And you’d be free to do that.

Unknown Speaker 59:31
Everything’s okay. Yeah, no, I think I think this is more a contractual issue.

Unknown Speaker 59:37
So that they can get the details of it together. So

Unknown Speaker 59:43
just because it’s not in there doesn’t mean we can’t have that. Yeah, exactly. I’ve mapped it all out where the key supers out of the properties are Walmart’s are and got around even that I think we’ll do we’ll do them Yes, yes. And and you know, because

Unknown Speaker 1:00:00
We’ll have to check if the drivers in particular vehicles needed. So they do. So one of the low hanging fruits from the resident surveys with activities and all that to the managers and I are working on a couple that are coming up that are very low cost to La J may even be free. So one of them is something we did in Vegas, that was amazing. I

Unknown Speaker 1:00:22
I haven’t really talked too much about it, but we did photo shoots for the residents. There’s a couple of total companies here in Longmont that we’re reaching out to to see if they will donate the printing of the photos, cats, a professional photographer and my husband is as well. So all we have to do is get the backdrop. And so we figured

Unknown Speaker 1:00:40
she’s a professional photographer, she didn’t care as much of a shoot and but we figured doing a couple photo shoots on each of the properties giving a four hour timespan each residents get 10 out 10 minutes to come in, get their like a professional picture with a professional backdrop, send them take the SD card into the photo place and have them printed off we use Walgreens which was really low cost too. But the residents love having a nice five by seven them themselves. And then we gave them the release to go get wallets done, or bigger pictures so they can use it for the holidays. And so it only costs the residents if they wanted to go get wallets and more five by sevens five $10. And then they had that nice photo of themselves to give out with their cards to family and stuff.

Unknown Speaker 1:01:19
So with that, so reach out the next slide and see if they have jumped their first slide. And we’re working on the

Unknown Speaker 1:01:32
agreements, you know, the master agreements, then just see if they’ll give us that.

Unknown Speaker 1:01:38
And then you can just load it on it and then you don’t need to print it, they can that’s

Unknown Speaker 1:01:45
that would be perfect. That was our other side. If we can find anybody to print it. So how

Unknown Speaker 1:01:50
some drives or something’s

Unknown Speaker 1:01:53
gonna happen. But you go to Walmart, Walgreens or anything with that device, plug it in, print it out.

Unknown Speaker 1:02:00
We have a soft both in CAD and I have the software to do the editing through Lightroom and everything else so awesome. So that’s one of them doing some bingos and everything with some nice prizes has been calling different organizations and groups and small businesses to your loved one to get some price donations so that we can do some fun events. So those are common.

Unknown Speaker 1:02:23
Another maintenance thing we’re working on is decorative rock. We’ve gotten some price quotes.

Unknown Speaker 1:02:28
Got use of a city truck, we did some over at Fall River on their walking path a couple of weeks ago and we plan to hopefully hit all the properties with upgrading the mulches into decorative rock hopefully by the end of the year weather permitting, and maintenance for permitting.

Unknown Speaker 1:02:51
Everything else is just each property thing.

Unknown Speaker 1:02:56
This is just

Unknown Speaker 1:03:00
to let you know it’s not a criticism. Okay. But I noticed you’ve got Champa and RBG audits for Aspen Meadows today is the

Unknown Speaker 1:03:17
debate has been on the recording into the units this is all file reviews. That’s what I want to make sure Yeah, because if there Yeah, you’ll get

Unknown Speaker 1:03:28
a one year with no notice at all. And it’s kind of concise so as long as as we add and then when it was just 24 hours notice that’s not know what Tracy and I are doing as soon as we get a notice on it. We’re walking through all these steps. Okay, is this Are they going to the units Okay, and then we’ve been on all of our calendars when they get the 24 hour preliminary walk and Tracy has been really good about doing that. So that explains my

Unknown Speaker 1:04:00
files so

Unknown Speaker 1:04:05
I’m like okay, yeah, all right. So let’s just go straight to these receivables

Unknown Speaker 1:04:12

Unknown Speaker 1:04:15
where we’re at today is we are

Unknown Speaker 1:04:19
I’ve met with a community managers

Unknown Speaker 1:04:22
about the process. We’re going to update our that debt policy so that it outlines what their responsibilities are and what our responsibilities are because it really didn’t outline that. So the first original like if somebody owes it doesn’t we don’t you don’t see it. It doesn’t come to us if they owe it goes straight to pizza. So Lisa is the first point of contact or any refund or any

Unknown Speaker 1:04:48
OFAC basically let her she’s gonna review to make sure that the charges are correct because in the beginning what was happening was just returning and they may have been in the

Unknown Speaker 1:05:00
For 10 years, we probably shouldn’t have been charged to deep clean, you know, that kind of stuff. So, so Lisa does the first look. And she sends out the first letter, what was happening is no other letters that were happening after that. So

Unknown Speaker 1:05:13
the community is start doing a 30 day. And then on the 60 Day letter, it’ll be basically, we’re turning you over to collections. Depending on that, we’re probably always gonna say you’re, you’re being turned over to collections, but then we’ll decide if it’s within that limit, that’s, it’s even worth it. And I have a call with BC Services, I sent them all our data, and they want to, you know, rescheduling a call to actually see what the actual cost is, and these guys to collections, but we need to make sure that all of those individuals have received these letters, and make sure that we we’ve done the corresponding letters for all those, so I know Heather’s collecting that on her side. And that’s what we’re going to outline then once it goes to collections, it comes over to accounting. And accounting takes care of what it means to to go to collections. And we’ll probably have to work in, in session with community managers, because they’ll have the files, if there’s certain things in the files that we can’t see

Unknown Speaker 1:06:13
in the system. So we definitely have over probably over $65,000 that we can probably send to collections. And a lot of this is because of the messiness along with just the evictions and the cleaning that has had to occur.

Unknown Speaker 1:06:29
legal costs and everything. What do you got? How much do you think you’ll get?

Unknown Speaker 1:06:38
No, I have to that. If, if we know stuff beforehand, we I’ve been able to get

Unknown Speaker 1:06:46
one as a court order that she had to pay back certain damages, and then made a payment plan with her after court she had to come in and after we had the totals.

Unknown Speaker 1:06:57
And I think when we collected all the court fees back on that we ended up saving, she ended up not getting evicted, even though we were granted eviction, we collected all her court fees from the family.

Unknown Speaker 1:07:10
Thank you, if we get 25%, that’s great.

Unknown Speaker 1:07:15
If you get anything again, it’s more about the accountability. And and that’s the big piece is doing this. We are also what it’s overlapping, sometimes at least most of the time, it’s HCB. But with tracing compliances, we are filing fraud cases.

Unknown Speaker 1:07:35
And so we have said already sent a couple into OIG and the police department, I think he’s got one or two more that we’re getting ready to do. So we are sending these into the appropriate law enforcement agencies we are receiving from so there’s this information from foreigners, and when they go somewhere else to apply.

Unknown Speaker 1:07:58
This comes up. So once it goes to the collection agency, they will be showing on their credit report that they owe housing authority. So that prevents a lot of people from renting other places if they see that collection from Housing Authority.

Unknown Speaker 1:08:12
In the fraud piece is important too, because my history is taught me that sometimes when you see it, what you’ll end up finding is there’s probably a larger theme that you’re seeing about our city, we saw somebody that it was really Katrina related fraud, but we picked it up in my last city, they ended up finding farther cities ended up being a flawed federal case. And the individual got sentenced to prison because of this. And so our obligation is to ensure that when we see every report it but to your point is that’s that’s incredibly important, because you might start seeing the overall trend. And if we see it and we see that there, let’s say connected to the county,

Unknown Speaker 1:09:00
we’re gonna go you need to be aware of this, to try to get her on this issue.

Unknown Speaker 1:09:06
Some of this might to get we might get some of the insurance claims back with some of those receivable or is this really just tenant owed? So some of it has been received with insurance. So like the meth unit at Amen.

Unknown Speaker 1:09:21
Those are more money that could possibly be received. Yeah, because I still work in process. Yeah.

Unknown Speaker 1:09:29
As long as they find them.

Unknown Speaker 1:09:34
But at least it puts something on their record and that’s what wasn’t happening before. Like, and then we were even re you know, having people reapply and taking on those tenants. And then you know, without that being on their credit, but before so we’re also starting to have conversations county wide because I think a lot of times people don’t want to go down the road of eviction

Unknown Speaker 1:10:00
And the problem is they start passing people along to other folks. And then it’s just you look up and you go, Oh, you know, yeah, they’ve had a history of

Unknown Speaker 1:10:11
this, and this property, this property and this property. And I think it’s important for all property managers to understand.

Unknown Speaker 1:10:19
It may be easier not to do this. But you need to do this so we can build system wide accountability.

Unknown Speaker 1:10:27
And so were you were talking to the county?

Unknown Speaker 1:10:32
Sheriff, he brought it out. And Sarah already and I have been talking with people from

Unknown Speaker 1:10:39
the boiler area, Rental Housing Association, an attorney and all that trying to figure out what’s the best way to go about this, because like the sheriff made a comment. He’s evicted the same household five times in the last year and a half. And because of how the courts suppress records, it doesn’t show when you go to do a background check. So it’s more of the landlords who really needed to be talking to the landlords doing those rental verifications. And us sharing the information, though, because we’ve had, we did find out that even though the court suppress the records, we don’t have to suppress that we evicted them. We can share that. It’s just not searchable.

Unknown Speaker 1:11:14
Party part of the game becomes if I tell you that they are evicted. I can’t get rid of them to you.

Unknown Speaker 1:11:21
But are we gone? No, no, I’m just saying, you know, have they had a good track record? Well, no, we want them out of here. So on the given if I make a complaint, like they had a visitor without telling management, they won’t, they won’t take? Yeah, that’s hard. And like the one of the problems that are still house, but yes, a lot of it’s like, we don’t want to be in that situation where the the sheriff said he’s in the same house for five times, because it can affect it, but there evictions are suppressed, so it doesn’t show up. So even if you did the last five addresses in the last year, it’s like really going through and looking at those previous addresses that pop up. And checking.

Unknown Speaker 1:12:01

Unknown Speaker 1:12:03
Yeah. Let’s go on to

Unknown Speaker 1:12:07
anything else?

Unknown Speaker 1:12:09
Yep. Property financials. Um, yeah, so we’re gonna start moving this to a quarterly process, we talked with the board, that there’s just not much activity every month. So we’re gonna move it to quarterly. Right now, I can tell you that I’ve highlighted a couple, you know, showing that that we’re over in vacancy. Based on what we budgeted, I can tell you, as of today, we are over on every single property on vacancy. So this may be June 24. But by August, we’re already over on every single property for the vacancy loss. So one thing that is good is that we don’t budget for the HCV vouchers. So we have that going for us and so under collective

Unknown Speaker 1:12:57
correct but we also are getting more in certain areas where we’re still with our budget for income per se. And then the same thing with the expenses were pretty in line for our expenditures by August except for the two properties that have math issues. And you know, usually we have more expensive before we did the actual insurance proceeds. So those are the two that we have but other than that most of our expenses as you can see in even in June that were either right at the customer 50% or below 50% So with the exception of and

Unknown Speaker 1:13:38
if the sweets now by August so I don’t know if anybody has any questions

Unknown Speaker 1:13:46
so allowance for doubtful accounts do you think that’s

Unknown Speaker 1:13:51
okay with the balance that we have out there with us and some other collections or do you think we might need to beef it up a little bit?

Unknown Speaker 1:14:00
We probably need we probably need to

Unknown Speaker 1:14:06
usually that’s done that year.

Unknown Speaker 1:14:10
But we can definitely start looking at that and that on a quarterly basis as well.

Unknown Speaker 1:14:16
I think that’s a good process to

Unknown Speaker 1:14:27
think well that’s leading the maturation ones count as a check it out by reference. We don’t have a huge discussion on that else

Unknown Speaker 1:14:38
other than Thursday is gonna be fun.

Unknown Speaker 1:14:43
So that anybody else have any, I just wanted to check and see if we ever to get out of memorial type thing for the LHD see Liberty pass away and I know you’re meeting with them tomorrow. So maybe ask if they have any direction on what we can do in

Unknown Speaker 1:15:00
All right, thank you for the reminder.

Unknown Speaker 1:15:04

Unknown Speaker 1:15:07
got us and he was a former LHC

Unknown Speaker 1:15:10
just even if it’s just like contributing

Unknown Speaker 1:15:17
in the volume of a service,

Unknown Speaker 1:15:19
thank you for that.

Unknown Speaker 1:15:21
Firstly, I just want to say Proposition one tooth 123 is coming up and that’s affordable housing. So hopefully that gets patents and then you make up for my mistake is that the one for statewide, reallocating already collected money. Please choose vote for that too small it is that someone that’s attainable housing to write. So it’s affordable and

Unknown Speaker 1:15:46
attainable housing too big.

Unknown Speaker 1:15:51
We did the math based on the amount they want to collect and the number of units it’s about 35,000 units it was figured out. That’s a pretty big.

Unknown Speaker 1:16:02
That’s a big deal.

Unknown Speaker 1:16:04
Exactly what you’re talking about the first year they get credit for that

Unknown Speaker 1:16:09
no investment can make.

Unknown Speaker 1:16:12
When we look at homeownership, we’re working in project right now on the city side that, you know, you dropped 35,000 in the state

Unknown Speaker 1:16:23
cities 18 2018 and 2000. And all of a sudden, you’d have real world homeownership opportunities.

Unknown Speaker 1:16:34
So it’s a turn attended

Transcribed by https://otter.ai